Frequently Asked Questions

  • What advantages does registration give?

Registered user gets some advantages:

        1. Notifications on the mail about future special offers;

        2. Promotion of the regular customers with good discounts;

        3. An opportunity to become VIP.

  • Is it safe to buy drugs in your store?

It is safe and easy, online store THE ROIDS is that place with the most convenient conditions that will save your time and money.


  • How long should I wait for the order?

We work in Canada and wide amount of the production on the storage allows us to reduce delivery time.


  • Is your production original?

We cherish our reputation and don’t cooperate with doubtful providers. Every product is produced on the pharmacology factory and tested carefully with multistage quality control system. In the result of strict control every product in the store is original and accords with the dosage and expiration date.


  • Do you give recommendations of using your production?

We don’t compose individual courses of using, but every product has detailed description of the:


        1. Composition;

        2. Action;

        3. Recommendations for dosage and durability of using;

        4. Possible side effects.


  • Can you guarantee the delivery of my order?

As we locate in Canada the chance of losing or arrest of your order is extremely small, but we can’t exclude it completely. We make everything to pack and send your order, but we haven’t opportunity to control courier services.


  • Do you give package tracking code?

It is the first thing we do after the sending. It allows you to see the route of the delivery online.


  • Do wholesales customers get special offers?

We always glad to cooperate with active customers, giving them profitable offers.


  • Do you cooperate with sports organizations?

We work hard for developing sports and healthy lifestyle in our country, so sport teams and clubs enjoy the most profitable offers to work with us.


  • How can I get products for free?

Unique opportunity to try our production for free is for our clients. We give you necessary drug, then you send us your blood test during applying it.


  • Why the prices in the store so low?

High-quality products should be available for every our client. It is our goal and we realize it every day. In this way we contribute to the sanitation of the population in our country. Direct cooperation with manufacturers excludes intermediaries. It allows us make all pharmacology more cheep.


  • What should I do if I have problems with the order?

Problematic situations occur extremely rarely, any problem decides fast. Our managers are 24/7 in touch with customers. To decide the problem, reply the message you get when ordering.


  • How can you confirm the quality of the production?

You can get the answer in two ways:

        1. Searching the laboratory researching of blood, that was given by our clients to confirm the high quality and effectiveness of the production.

        2. Having first-hand knowledge. Order and try our production, then you will not want to search for another provider and become our regular customer.


  • What kind of payment you accept?

To save your time we offer some ways to pay, you should only choose the best.


If you have more questions, please, contact our manager to get information.